A Final Thank You to WCDEN 2018 Sponsors

Well, it’s all done. WordCamp Denver will be back in 2019, but both the conference and the organizers are winding down for the year. But before we go, we just want to take one last chance to acknowledge that our sponsors are the reason that amazing events like WordCamp Denver are so affordable.

While organizers and volunteers give their time freely (and we can’t do it without them), running events have concrete monetary costs. Covering those costs is the reason that WordCamps need sponsors. That’s the reason we’re so grateful for all our sponsors. There were:

  • BoldGrid (Backcountry)
  • WooCommerce (Backcountry)
  • Jetpack (Backcountry)
  • Bluehost (Backcountry)
  • Pantheon (Backcountry)
  • Qualpay (Backcountry)
  • Jilt (Backcountry)
  • DreamHost (Double Black)
  • GoDaddy (Double Black)
  • Verisign (Double Black)
  • Ghost Browser (Double Black)
  • GreenGeeks (Black)
  • ilkli (Black)
  • SiteGround (Green)
  • NeverSettle (Green)
  • Pathfinder SEO (Green)
  • MyCurrator (Bunny Slope)
  • Sticker Giant (In kind)

Some of the great things our attendees said about our sponsors

Interested in Sponsoring in 2019?

We’re in the early-planning stage for a WordCamp Denver in 2019. We’re thinking it’ll hit in early-summer. If you want to be contacted about being a sponsor of that event when planning for that event starts up, just drop us a line as: wcdenver@gmail.com. Thanks 🙂

Why Ghost Brower is a Powerful Web Development Tool

[Editor’s note: Thanks so much to Ghost Browser for sponsoring WordCamp Denver. They wanted to share the following guest post 😊]

Your web browser is holding you back in the daily grind of building and marketing WordPress sites.

This post discusses how that affects both your quality of work and stress levels when building, developing and QA testing WordPress websites as well as doing SEO, and writing and marketing content on social media sites.

We have all found and fallen in love with different tools that support our workflow. But for many of us who use a browser more than any other tool in our arsenal, the time has come to ask if we are getting what we need out of the big three browsers and start looking for a solution that supports our workflow instead of getting in the way of it.

The Cost of Using Standard Browsers

We don’t use email for customer support. We use tools like HelpScout or ZenDesk. We don’t use Google Docs for project management, we use Basecamp, Jira or something similar. We don’t use FTP to manage our complex codebase, we use Git.

So why do we use browsers that were not intended for doing work in the web?
Browsers – especially the ones that are more intent on tracking you – force you into weird workflows like making you constantly log in and out, and create unique problems like tab bloat that interrupt our concentration and deep work.

For example, when things go well, logging out of one account on a website and logging back in takes an average of 17 seconds – assuming you get redirected to the page that you want to see after logging in.

Add to that the problem of tab bloat. If you start work at 9 a.m., by 10 a.m. your browser is generally so full of tabs that you have to start clicking through a lot of them to find what you really need.

And how often do you start clicking through tabs and find something that pulls your attention away from the task that you are doing?

This affects our work quality and our mood. Research shows that it takes up to 23 minutes to fully recover from distractions like these and get back to deep work. So we’re basically spending all day trying to regain our focus and never get to focus on deep work unless we are working in only a couple of tabs.

And that puts us in a poor mental state that research has also shown affects our mood and relationships with our colleagues, vendors and customers.
It’s not a good situation.

We built Ghost Browser to fix these problems – among others.

Enter Ghost Browser

Here’s how it works. Ghost Browser was built from the ground up with productivity in mind. It was built on Chromium so you can bring all of your Chrome extensions, but other than that, we quickly depart from the old web browser model.

Although it’s used by many people outside of the WordPress community, it was actually when I was building a membership site in WordPress that I decided that browsers are broken and we needed a solution.

Ghost Browser is built on four very important features that will make you more productive: A Sidebar, Workspaces, Sessions, Identities. We also have tab drag-n-drop and Ghost Proxy Control which allows you to assign a different proxy to each tab and automate how your proxies are distributed. Let’s cover the first four features first.
Sidebar
Browser tabs were a terrible idea. We only use them because they have been forced down our throats. What other feature do you know of that gets harder to use the more you use it?
By the time 10 a.m. hits in a normal browser, your browser is already hiding your tab titles from you. Chrome recently ‘innovated’ tabs by changing the shape of them when they should have just made them disappear – that would be a real innovation.

In today’s world, monitors are wider so there is more horizontal space. Vertical space is now at a premium though so why not move the tabs to the side of the browser where you can make them wide enough to actually read and navigate? You can use the sidebar in compact or wide mode or not use it at all.

Workspaces

The twenty tabs open in your browser right now are not all related. Yet you still need most of them. Workspaces give you an easy way to group your tabs into related sets.

Think of making each project or task you are working on as a ‘Workspace’. Each Workspace has only the tabs you need to get that particular thing done, so it becomes central to focus and deep work.

With one click you can switch from one Workspace to another. So when you are done or ‘done for now’ with one thing, you switch Workspaces. Your old Workspace is saved in it’s current state, but just closed so that only the tabs for your new Workspace are active in your browser.

This will save you a lot of setup time when a client suddenly calls you or when you are just transitioning to a new task in your work day. It’s so easy it will remove the stress of constantly needing to manage your browser.

You can dedicate one Workspace to each client. Or one Workspace to each QA task you have to do. Or one Workspace to each blog post you are researching. The possibilities are endless and let you divide your varying tasks up however you want.

Sessions

Workspaces become even more powerful with Sessions. Sessions are color-coded tabs that have isolated cookie jars so you can be logged into one web site with multiple accounts all in the same browser window.

This is really helpful when managing multiple social media accounts but it’s great for building WordPress sites too.

Imagine you are setting up content for a membership site. You have certain discounts available to certain members on your pricing page but want to make sure that not everyone sees the discounts. You know the game – use member level shortcodes to wrap content, then test the logged in and logged out states for all of the member levels to make sure it’s coming out correctly.

This could take all day with one browser of even if you are using multiple browsers.

But with Sessions you can log in as an Admin, Gold Member, Silver Member, Bronze Member and Free user all at once. You’d probably keep one Session open to review the logged out visitors’ experience too. Do your work in the Admin tab, then simply refresh the tabs and see how the changes look.

No logging in and out. No multiple browsers.

Sessions are ideal for any WordPress site with multiple user levels. But they can also be used to log into multiple social media accounts, multiple Google accounts or any other web site that you have multiple accounts for.

And when used in conjunction with Workspaces, it means you can fire up all of those accounts and still be logged in to all of them when you switch back to that Workspace later in the day.

Identities

Identities are like Sessions, but more permanent. With Sessions, once you close all of the tabs of one color, that cookie jar is destroyed. Identities are actually a better tool for the use cases above because chances are that you will need to log in to them again. And with Identities, you get to keep the cookies and stay signed into your accounts even if you close all of your Identities tabs.

If one Workspace in Ghost Browser is ‘Pricing Page with Discounts’ and another is ‘Test Forum Access’, you’ll want to be logged into all of your membership levels in both Workspaces. So you should use Identities instead of Sessions.

Identities use the same cookie jar across all Workspaces and allow you to assign a custom name and tab color to help keep you organized.

Identities, like Sessions, also show in the sidebar so navigating among them is a breeze.

Other Extras

In addition to our basic advances listed above, Ghost Browser also offers Ghost Proxy Control, an industry-first feature that allows you to assign a different proxy to each Workspace, Session, Identity or tab. This is invaluable if you are managing a lot of social media accounts, developing sites that appear differently in different countries or need to spot check local ads.

Finally, the ability to drag-n-drop tabs between Workspaces, Sessions and Identities makes it all very easy to manage.

Since Ghost Browser is built on Chromium, you can bring your favorite extensions and still use common features like pinned tabs and tab muting.

Start Saving Hours Every Day

The idea of paying for a browser is new and maybe a little foreign, we understand. In fact, our users list it as their number one hesitation in signing up, but soon find it’s worth it. Don’t take our word for it though. Our testimonials do the talking for us. And our case studies show that some users are saving hours every week and in some cases, every day.

As WordPress professionals, we pay for all kinds of productivity tools to help us get quality work done faster, so in that context, considering an upgrade to the tool we use every single day does not seem so crazy.

We have an extended trial set up for WordCamp Denver attendees and we’ll also be giving out T-shirts and some other awesome swag so stop by to see us at our booth. We would love to hear about new ways we can help you (and help ourselves) create better and faster projects with WordPress.

Q&A with Jon Gilbert, of Qualpay for WordCamp Denver

[Editor’s note: Thank to QualPay for their support of WordCamp Denver 2018!]

Jon, What is it about WordPress that interests you and keeps you coming back to WordCamps?

I’m attracted to the proven ecosystem in WordPress. It’s one of the only platforms where if a product is not up to par, people are going to immediately know…no matter how big the developers marketing budget is. This drives the community to always challenge themselves by creating better, more impactful products.  

Most of the best plugins and platforms got their start as a small idea that filled  a need and grew organically through peer adoption. WordCamps are the perfect venue to share needs, learn about products, and solve problems. WordPress users are naturally curious, and by providing an environment in which to share ideas, users can learn as well as educate and before you know it- the next generation of products are born.

What is it about the community that draws you in?

My favorite thing about the WordPress community is the incredible amount of support expressed for one another. The resources and community are there to help each other learn. It truly is an ecosystem where everyone can find something, even if they don’t have any experience coding. It’s also the only platform I’ve been involved with where competing companies work together to help each other solve problems for the greater good. When we first set up our payments plugin three different Web Hosting providers joined in to give us insight on additional features and help with our test site. Hearing directly from people on how they would utilize our product, what they liked and what they would tweak is always invaluable.

What does Qualpay bring to the WordPress community?

Qualpay brings updated payments technology. Our Modern REST APIs make it easy to incorporate design elements while providing enhanced security. And because our payments platform is fully-integrated, all of our features are immediately available for use within WooCommerce, so there is no need for expensive add-ons or plugins. Since we utilize our own gateway technology, we remove a layer of cost and add value by providing embedded fields to securely pass credit card data creating a frictionless checkout.

We believe that ecommerce companies have different needs and it should never be a “one size fits all solution” when it comes to accepting payments. With this in mind, we have a variety of tools baked in to reduce operating costs, and help merchants grow every step of the way -from inception to enterprise.

Where can Qualpay products be found?

We have all of our plugins and SDK’s available through our developer center here. You can also find our cost-free payments plugin that supports recurring payments and subscriptions on WordPress.org.  

For someone just getting into WordPress, who are some folks in the community that have inspired you?

I’m continually blown away by people like Josh Pollack, Christie Chineros, Pippin Williamson, Zac Gordon and Matt Crownwell, people who have created astonishing platforms that arose by solving the needs of users.

 

5 reasons people abandon shopping carts on WooCommerce stores

[Editor’s Note: This is a sponsored post from our partner, Jilt. Thanks to them 🙂 ]

Ask a hundred eCommerce shop owners what is the biggest blocker to boosting revenue, and most of them will probably say, “abandoned shopping carts.” And it’s no wonder they will: the average abandonment rate hovers around 70 percent. Yes, that means seven out of every 10 shopping carts are abandoned before completing checkout.

Let’s think about that for a second. If you have a store making $10,000 per month in revenue, that means just over $23,000 worth of shopping carts are being abandoned, each and every month. Just convincing 10 percent of those shoppers to complete their purchase would represent a significant revenue increase!

So why do people abandon their shopping carts?

Why shoppers bail before checking out

There are a number of reasons why people fail to check out and abandon their shopping carts. Some of them aren’t easy for you to address. You can’t really stop someone from being distracted by a cat video, or convince a buyer who was “just doing research,” after all. But many of the top reasons for shopping cart abandonment can be proactively solved. Here are a few of the main justifications for abandonment that shoppers cite and what to do about them.

Problem: Surprise costs

By far, the number one cause of shopping cart abandonment is surprising fees and costs that appear late in checkout. A shopper that’s ready to buy a $50 item might balk at a sudden $8 shipping charge and $3 in tax.

Solution: Be up front about your shipping costs and other fees as early in the buying process as possible, and if your margins will allow it, offer free or discounted shipping.

Problem: Forced account creation prior to checkout

User accounts are a smart feature to include in your eCommerce store, and WooCommerce makes account creation and management easy. But forcing users to register before they finish checkout is a needless annoyance that causes many people to walk away from their cart completely (22% of all carts are abandoned for this reason, according to a VWO survey!).

Solution: Move your account creation to after the checkout process is complete. Clearly explain for users the benefits of account creation (faster checkout next time, easy access to past orders, etc.) and if you can, provide an incentive, like a coupon code for their next order. This might also encourage repeat shopping. You can add one-click post-checkout account creation by using Jilt for WooCommerce.

Problem: No express shipping

Thanks in large part to top-tier online retailers like Amazon, many shoppers expect fast shipping. According to Statista, not offering expedited shipping is one of the most frequently cited reasons for shopping cart abandonment.

Solution: The good news is that folks who want fast shipping are often willing to pay for it. While free shipping is by far the most important incentive for buyers, fast shipping comes in second. So the obvious solution here is to offer expedited shipping as an option, but you can charge extra for it (especially if you’re able to offer a slower free shipping option, as well).

Problem: Lack of trust in merchant

As the old saying goes, trust arrives by foot and leaves by horse. It’s hard to get your customers to trust you, but it’s easy to lose their trust. And lack of trust, especially around payment security, is a big reason people abandon shopping carts.

Solution: Is your site is coming across as trustworthy as it possibly can? It should be. Use an up-to-date SSL certificate from a reputable source, display any relevant security badges or certifications, use a trusted payment processor, and make sure your site is free of typos or bugs.

Problem: Poor user experience

Long or confusing checkout processes or slow loading pages are a big problem for shoppers, and many will just abandon their cart rather than try to wade through the process.

Solution: Simplify your checkout process as much as possible (not requiring account creation is a good step!), and optimize your site so it loads quickly. Also make sure your product catalog and shopping cart are mobile friendly. Mobile eCommerce is big and growing, so it’s important that your store works on the latest smartphones. Bonus tip: embed live chat on your checkout pages so you can instantly address any concerns shoppers have.

Recovering abandoned carts with email

Even if you manage to perfect your shopping cart experience and offer everything your users could possibly want, you’ll still run into a large number of abandoned shopping carts. That’s just the name of the game. But that doesn’t mean all of those shopping carts are gone forever. Far from it—around 15 percent of abandoned carts can be recovered on average using automated cart recovery emails.

The easiest way to send abandoned shopping cart recovery emails for your WooCommerce store is with Jilt. Jilt is an automated email marketing platform built specifically for eCommerce platforms like WooCommerce, Easy Digital Downloads, and Shopify.

You can get setup in under fifteen minutes—including a two-click WooCommerce integration—and automatically send emails to shoppers who have abandoned carts to remind them to complete checkout or offer incentives like coupon codes or shipping discounts.

On average, merchants save 15 percent of their WooCommerce abandoned carts by signing up for Jilt and enabling an abandoned cart campaign. And, even better, Jilt also sends other lifecycle emails, like post purchase follow ups and product recommendations.

Thanks to Pantheon!

Pantheon is a proud sponsor of WordCamp Denver 2018!

We support the WordPress community with tools professional developers need to build best-practice sites—like staging environments, version control, backups, and workflows. We power over 200,000 sites and billions of pageviews a month. Here are a few of them.

Pantheors travel the world to interact with the WordPress community and speak at various WordCamps. Many of them are active in the online WordPress community as well. We are always amazed with how helpful everyone in the WordPress community is to one another to build awesome sites!

We strive to help the WordPress community launch websites faster and not have to worry about traffic spikes, security, or performance. Our container-based infrastructure allows our customers to do so.

Pantheon is incredibly excited about the new Gutenberg editor and we have been creating resources for the WordPress community whenever we learn more about it. Check out our free resources here.

We love interacting in person, so if you see a Pantheon at WordCamp Denver, don’t hesitate to stop one of us and pick our brain!

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WordCamp Denver is grateful for GoDaddy’s sponsorship, and their kind thoughts in this sponsor post that welcome you to our camp!

If you’ve never been to a WordCamp before, you’re in for a treat.

WordCamps are an amazing thing. They’re inclusive instead of exclusive. They have a hallway track instead of an exhibitor hall. You’ve even got WordPress experts at the Happiness Bar offering up one-on-one support, no purchase required. Continue reading Powered by the People